UA Europe

Specialists in
User Assistance
and eLearning

UA Europe specialises in training and events in the field of software User Assistance and eLearning.

The annual UA Europe Conference attracts User Assistance professionals from more than 20 different countries throughout the globe.

UA Europe - The Conference for User Assistance Professionals

UA Europe Conference

In two information-packed days, the annual UA Europe Conference covers new trends, usability issues, emerging designs, and key technology developments relating to software user assistance. Sessions are presented by leading industry experts from across the world.

For further information on the UA Europe conference, visit

UA Europe Training and Consulting

Training and Consulting

UA Europe provides training and consulting on a range of tools, technologies, and strategies relating to user assistance.

Current training courses include:

Conference presentations

Matthew Ellison is a popular speaker at User Assistance and eLearning conferences throughout the world. You are free to download copies of his presentation slides and example files.

Recent Presentations by Matthew Ellison

2016 MadWorld Conference, Darwin, Australia
10th - 12th April 2016, San Diego, USA

Professionals involved in user assistance, technical communication and content strategy gathered for three days of thought-provoking sessions and advanced workshops.

Matthew Ellison presented the following sessions:


WritersUA West Conference for Software User Assistance

WritersUA Conference for Software User Assistance
14-15 April, 2016, Mountain View, CA, USA

The conference featured an aggressive agenda with two interest areas of UA-specific learning - for design and writing and for tools and technologies.

Matthew Ellison presented the following sessions:


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